Privacy Statement

Last updated: 10 July 2025

INTRODUCTION
Clear Channel Singapore PTE LTD (“Clear Channel”, “CC”), “we”, “us”, or “our”), our parents, our subsidiaries, and our affiliate companies are committed to safeguarding and maintaining the privacy of your (“you”, “your”, “users” or “visitor”) personal information. This website privacy statement (the “Privacy Statement”) describes how CC collects, protects, shares, uses, stores, and disposes of personal information about you when you interact with CC, including, but not limited to, when you visit our websites like clearchannel.com.sg and any content, webforms, code, data, services, features, or functionality made available therein (each and all referred to herein as the “Website”). This Privacy Statement also explains important choices available to you concerning our handling of and rights available to you regarding your personal information.
QUICK GUIDE TO CONTENTS
1. WHAT PERSONAL INFORMATION WE COLLECT
We collect, receive, and develop several categories of personal information about you depending on the nature of your interactions with us:

Identifiers: We may collect your full name, postal address, email address, home telephone number, mobile phone number, and date of birth. If applicable based on the specific services you use, we will also collect username and password to access CC accounts (which is considered sensitive personal information under certain privacy laws).

Demographic Information: We may collect your postal code, age, and gender.

Internet Browser, Usage, and Device Information: We use tracking tools like cookies and pixels to automatically collect information about your interactions with our Website, online content, advertisements, and emails, such as your device’s browser type, operating system, activations and/or content you access, links you click, webpages you visit, what areas of the Website you visit and for how long, your searches on the Website, and preceding page views. We and/or our service providers also automatically access, assign, collect, monitor and/or remotely store one or more IP addresses or other device identifiers (each a “Device Identifier”), including the mobile network information associated with the computer, smart phone, tablet, or other device (“Device”) being used to access the Website. We may collect information about your views, clicks, and interactions with our promotional emails, such as whether you read or scrolled through an email we sent you.

Location Data: When you access the Website, we and/or our service providers or business partners may access, collect, monitor and/or remotely store your general location data, which may include geolocation or similar information regarding the location of your mobile device (“Location Data”). We also collect your precise geolocation in certain circumstances described in the “Sensitive Personal Information” section below.

Social Media Information: As further explained below, if you use your login credentials from a social media service in connection with this Website, we may receive information from or send information to that service in accordance with its terms and privacy policy and your preferences and settings. We also use social widgets (which are buttons or icons provided by third-party social media providers) that allow you to interact with social media services when you view a webpage or mobile app screen. These social widgets collect browsing data.

Audio, Electronic, and Visual Information: We will collect information about any photos and videos you submit to us or upload.

Sensitive Personal Information: We will collect your payment card details when you make a purchase. If you choose to turn on your Bluetooth, Wi-Fi, or other geolocation functionality when you use the Website, a Device, or a mobile application, the application may collect, infer, and/or use more precise geolocation data according to any terms to which you consented when you downloaded or started using the Website, Device, or mobile application. At times, that consent is broad enough to include CC’s collection, use and disclosure of your geolocation data according to one or more privacy policies relevant to your use of the application. As noted above, if applicable based on the services you use, we will collect username and password to access CC accounts.

2. HOW WE USE PERSONAL INFORMATION
We use the personal information we collect from and about you for various business purposes, including:

Internal Business Purposes: We use your personal information to enable your use of the Website; develop relevant Website content; conduct market research; improve our marketing and promotions; track the effectiveness of our advertising and marketing efforts; perform data analytics and reporting; conduct audits, fraud monitoring, and prevention; help diagnose problems with our systems and servers; provide attribution metrics; or act in good faith to maintain the privacy and security of your personal information and our Website.

Provide our Services: We use your personal information to provide our products and services, such as to respond to you and communicate with you regarding your inquiries; provide customer service; communicate with you about your account and activities; operate, support, and improve the Website; perform other Website-related business functions to which you have consented; verify your identity; and provide and administer contests, events, and promotions.

Commercial and Marketing Communications: We use the personal information we collect or receive from you to send you marketing communications and serve you with advertising online. For instance, we may communicate directly with you via email about product and/or service offerings, promotions, invitations, voluntary questionnaires, and special offers. You may request not to receive such email (other than non-promotional, service-related notices necessary to our ongoing business relations) from us by clicking on the “unsubscribe link” provided in such communications or contacting us directly via any of the methods listed in the “Contact Us” section of this Privacy Statement.

Service Information: We use or may use cookies, server logs, unique identifiers, Advertising Identifiers, Location Data, Usage Information, and/or Clear Gifs information to: (i) remember information useful to you so that you will not have to re-enter every time you visit the Website; (ii) provide personalized content, services, and/or information; (iii) provide and monitor the effectiveness of the Website; (iv) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (v) diagnose or fix technology problems; (vi) help you efficiently access your information after you sign in; (vii) provide targeted advertising to your browser or device; and/or (viii) conduct research, beta testing or surveys.

Other Lawful Purposes or With Your Consent: We may use your personal information for any other lawful purpose disclosed at the time we collect your information, or otherwise for any other purpose to which you consent. We may partner with other parties to provide the specific services requested by you. In such cases, we will share the personal information necessary for the other party to provide these services.

Anonymized and Aggregated Information: We may use aggregated or anonymized information (such as demographic and interest information) for any lawful purposes. This information is not considered to be personal information, nor is it used to identify you.

3. WHEN AND HOW WE COLLECT PERSONAL INFORMATION
We collect personal information from and about in various ways:

Directly From You: We may request certain personal information from you in order to provide you with information, products, and services accessed or requested by you. We may collect information directly from you in the context of communications and interactions with you about Website content and features, marketing and sales opportunities, customer service, account creation, purchases, employment inquiries, job applications, surveys, sweepstakes, contests, and special events.

Automatically From Your Devices: We and/or other parties with whom we do business use a variety of online technologies that are capable of automatically collecting information about how you access or use the Website, interact with our online content and advertisements, or engage with our emails (“Usage Information”). These tools include cookies, web beacons, and widgets.

From Our Service Providers: We may receive personal information about you or your Device from the service providers we engage to help us run our business, such as service providers who host, protect, or operate our Websites; analyse data; provide customer service; send emails for us; process payments; conduct surveys; fulfil orders; run our promotional activities and contests; conduct background checks on job applicants; or provide marketing, analytics, and advertising services.

From Other Sources: We may receive personal information about you or your Device from other sources, including:

  • our business partners, who provide information from time to time

From Social Media: If you link your social networking account with the Website, the authentication of your login credentials is conducted through the social networking service. We may also have access to some of your information stored on those social networking platforms depending upon how you use the service and your privacy preferences and settings. In addition, as you interact with the Website, the social networking service may collect information about your activities on this Website. We recommend you review what kinds of information your social networking service may make available to us by visiting the services’ privacy policies and/or changing your privacy preferences and settings directly through them.

Even though we get information in different manners and from various sources described above, we often store that information in a common database.
4. WE SHARE YOUR PERSONAL INFORMATION
The personal information we collect from or about you may be shared by us in accordance with this Privacy Statement, as described below. In addition to sharing anonymous, aggregate user statistics and demographic information as described in this Privacy Statement, we also share personal information under the following circumstances:

With Affiliates and Subsidiaries: We may share your personal information any of our parents, affiliates, or subsidiaries.

With Service Providers: In order to fulfil your requests, make certain features, services, and materials available to you through the Website, and respond to your inquiries, we may share your information with other parties who perform functions on our behalf, such as companies that: host or operate our Website, including any streaming or featured content, process payments, analyse data, and/or provide customer service.

With Your Consent: While on our Website, you may have the opportunity to opt-in to receive additional information about products and services, participate in promotional activities, such as surveys, sweepstakes, contests, special events, respond to marketing offers, or otherwise agree to the sharing your information with other parties. If you agree to have your information shared for any of these purposes, we will disclose your information to other parties in order to fulfil your request.

With Credit Card Companies and Payment Processors: At times, we may use third party payment and transaction services to facilitate your transactions and process your orders. In such cases, we will share your personal information and credit card information with third party payment services companies solely for the purpose of and to the extent necessary for completing the transaction or processing your order. We do not store or directly process your payment card information, but may retain basic transactional details for limited accounting, customer service, and other internal business purposes in accordance with applicable law.

With Business Partners: We share device identifiers with advertising partners that use our services, or with their service providers on their behalf.

Business Transfers: If we become involved in a merger, consolidation, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganisation, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may share or transfer your information to other parties in connection with due diligence processes and the transfer of assets. Also, if any bankruptcy or reorganisation proceeding is brought by or against us, all such information may be considered an asset of ours, and as such may be sold or transferred to other parties.

Legal Disclosures: To the extent required by applicable law, we may disclose information about you to other parties, in good faith, to: (i) enforce or apply our Terms of Use or other user agreement; (ii) comply with law, respond to legal process (including, but not limited to, subpoenas, warrants, or court orders), or cooperate with government or law enforcement officials; (iii) protect or defend our rights, reputation, safety and property, or that of our users or other parties, including responding to emergencies, investigating suspected illegal activities; or (iv) as otherwise is lawful.

5. YOUR CHOICES

Marketing Communications: If you don’t want to get promotional messages from us, such as offers, newsletters, or advertising e-mails, you can unsubscribe by following any removal instructions that may be in the marketing communication or by opting out at this link, or sending us an email at hello@clearchannel.com.sg with “UNSUBSCRIBE” in the subject line. If you opt out of receiving promotional messages, we may still send you non-promotional messages about your account or our ongoing business relations.

Cookies: We use cookies, web beacons, and other tracking tools to automatically collect information about your interactions with the Website, our online content and ads, and our emails to you. Some of these cookies allow us to save your preferences across devices, provide you with a more streamlined experience, improve basic functionality of the Website, help for security purposes, and facilitate site navigation. Other cookies allow us to track interactions and usage so that we can improve our Website and services, personalize your experience, and provide more tailored content (such as to select which ads or offers are most likely to appeal to you, based on your browsing behaviour, interests, preferences, location, or demographic information), as well as for market research purposes. To learn how you can reject or delete cookies from us or other companies, or to reset your advertising identifiers, please refer to the help menu of your Internet browser and your Devices. If you disable or opt out of receiving cookies, some features and services on our Website may not work properly because we may not be able to recognize and associate you with your account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. If you use different Internet browsers or multiple Devices, you will need to separately change your settings from each browser on each of the Devices that you use.

Google Analytics: We use Google Analytics or similar technologies to collect and process certain aggregated, statistical information about you and your use of this Website. You can learn more about how Google uses the information it collects by visiting here. You can opt-out of having your browser and usage information collected by Google Analytics by clicking here.

Location Information: Even if you initially consent to collection of Location Data via a mobile application, Website, or Device, you may later stop the collection of that information by changing your Device and/or application settings and any related preferences and permissions. If you do so, please note that certain features of the related mobile application, Website, or Device may no longer function.

Do Not Track: Some browsers have a “Do Not Track” feature capable of sending a signal that notifies websites that you do not want to have your online activities tracked. Unfortunately, this signal is not yet a standardized, reliable way to prevent tracking, so please note that our Website, and its backend systems, do not recognize “Do Not Track” signals.

6. YOUR INFORMATION

If you would like to understand what information CC processes about you, update your information, or otherwise inquire about CC’s privacy practices, please send an email to: hello@clearchannel.com.sg

7. PROTECTING CHILDREN
The Website is intended for a general audience and is not directed to children under 13 years of age. Children’s personal information should not be shared through this website.
8. SECURITY OF YOUR PERSONAL INFORMATION
We use reasonable security practices and procedures designed to protect your personal information against loss, theft, and unauthorized access, use, disclosure, or modification. However, since no method of transmission over the Internet, or method of electronic transmission or storage, is perfectly secure, we cannot guarantee and do not warrant the security of any information we receive or collect from you. You provide us with your information at your own risk. Accordingly, you should use caution whenever you submit information online or via email and regularly backup your Device to guard against data loss.
9. RETENTION OF YOUR PERSONAL INFORMATION

We will retain your personal information (including your sensitive personal information) and any communications you send to us through the Website or otherwise, as long as necessary to fulfil the purposes described in this Privacy Statement, and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection, audit purposes, or as required by law. We rely on the following criteria to determine the appropriate retention periods:

  • The necessity of the information to provide our services to our customers;
  • The types and sensitivity of personal information being processed;
  • Regulatory requirements that we are subject to, including laws and regulations related to tax, employment, accounting, and securities; and
  • Whether a legal claim might be brought against us, for which the information would be relevant.
11. POLICY CHANGES
We reserve the right, in our sole discretion, to update and change this Privacy Statement, from time to time, and it shall take effect upon the posting of the revised Privacy Statement. If you do not agree with or consent to any such updates or changes, you are prohibited from and must discontinue your access and use of this Website.
12. CONTACT US

If you have any questions or concerns about this Privacy Statement, the Website, or our privacy practices, please contact us at: hello@clearchannel.com.sg

Clear Channel Singapore
14 Upper Circular Road #05-01
Singapore 058412

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